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These are just a few of reasons why we have
created our IT Services Department. Everyday we
speak to a Customer that hired a local IT person just to find out they were
unable to resolve problems related to the Enterprise Software Applications
installed on the network they support. Not to mention, the customers whose
IT person consists of a family member or friend that has opened a computer at
one time or another.
Of course, it is very understandable that a customer wants to spend as little as
possible. However, if they don't receive value, there is no real benefit
except an increased expense. Bottom-line! This is not the way to assure
successful implementation of today's enterprise software.
Now, in conjunction with our State-Of-The-Art, Internet Based,
Desktop Support System, IT Services are available directly from the
manufacturer of the software your company relies on day-to-day. Desktop IT
Services can be provided easily with the
use of a telephone and internet connection. It's the next best thing to
being there, without the associated expense. Not to mention, the real
value of hiring a certified expert that will produce results typically in far
less time compare to a non-qualified local expert.
Our
Installation Service is available for new customers that
purchase ORDERS Plus who do not have the experience or confidence to install the
software using the installation instructions. This service will assure the software is installed
correctly on the file server computer. This service will also provide for the
configuration of one workstation, typically an administrator workstation, to
access the software installed on the server computer.
Site Analysis - Is Your Enterprise
Compliant with Today's System Requirements to operate Enterprise Software
Systems?
Our Site Analysis
Service provides a vital step to
assuring your systems are ready to run today's business software systems. This service will evaluate
all the details of your enterprise and detail exactly
what configuration changes need to be done for compliance and optimal performance.
Systems Upgrade - If you are thinking
about upgrading Workstations, Servers or both, our Systems Consulting Department
can provide the guidance and direction for success.
Desktop Troubleshooting - What a
fantastic way to troubleshoot installation, network configuration and system
performance issues.
COST OF SERVICE: 2 Incidents Per Hour (2 Hour
Minimum)
HOW TO ORDER:
Select Here to Schedule An Appointment.
Internet Connection Required - An Internet connection, along with the
ability to send/receive email directly at the server or workstation
computer is required for this service.
Select Here To Check
Compatibility With Our Desktop Support System.
NOTE: This Service is provided to Customers who have an
Active Support Contract with the respective number of incidents available.
If Your Company Does Not Have An Active Support Contract,
Select Here To
Renew Your Support Contract.
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