If you are a new customer that has just purchased ORDERS Plus, a Site Profile Must Be Submitted Prior to receiving assistance from our CustomerCare Department.  Please complete the information below prior to requesting support.  Please allow one business day for processing.  Select Here for Additional Service Guidelines

3 = Required

1. Company Contact Information3

Company  

Phone   Fax   

Owner       

Email   

2. IT Contact Information3

Company  

Phone   Fax   

Contact     

Email   

3. ORDERS Plus Administrator Contact Information3

Contact    

Phone   Fax   

Position   

Email   

4. ORDERS Plus Backup Administrator Contact Information3

Contact    

Phone   Fax   

Position    

Email   

5. Company System Requirements3

Does Your Company Have Multiple Locations?3   Select No Yes (If Yes, Please Describe Below)

Does Your Organization Have Multiple Companies?3   Select No Yes (If Yes, Please Describe Below)

Does Your Company Have Multiple Warehouses?3 Select No Yes

Is Your General Ledger Departmentalized?3 Select No Yes

Are There Thin Client/Remote Connectivity Needs?3 Select None Terminal Server Citrix ICA Citrix Metaframe VPN

What Is The Projected Online Date?3

6. Other Valuable Profile Information3

What Factors Drove You To Purchase ORDERS Plus?3 (Please Be Specific With Your Response)

How Did You Like The Overall Interface, Navigation and Visual Appeal of ORDERS Plus?3 Select Excellent - 5 Very Good - 4 Good - 3 Poor - 2 Very Poor - 1

How Was the Overall Ease of Use of ORDERS Plus?3 Select Excellent - 5 Very Good - 4 Good - 3 Poor - 2 Very Poor - 1

Was the ORDERS Plus Manual Helpful During Your Evaluation?3 Select Excellent - 5 Very Good - 4 Good - 3 Poor - 2 Very Poor - 1

Were our Representatives Professional & Courteous?3 Select Excellent - 5 Very Good - 4 Good - 3 Poor - 2 Very Poor - 1

Was The Product Information Published at our Website Helpful with Your Purchase Decision?3 Select Excellent - 5 Very Good - 4 Good - 3 Poor - 2 Very Poor - 1

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